Opening to the public in November of 2019, the 255-room five-star hotel is committed to minimising waste and enhance environmental credentials. An EvoHeat CS Series commercial heat pump was installed for the hotel’s pool and was chosen due to its innovative, intelligent and high-end performance. Mark Ansell, Chief Engineer of Crystalbrook Collection in Cairns has spoken on the hotels use of EvoHeat heat pumps commenting that “They’re the most efficient means of heating and cooling for our swimming pools.”