Warranty terms

For further peace of mind, all EvoHeat products are backed with an industry leading warranty.

Heater typeseriestitanium
heat
exchanger
compressorspartson-site
labour
tank
Swimming Pool HeatersFusion-i inverter Series25 years3 years2 years1 yearN/A
Force-i inverter Series25 years5 years2 years1 yearN/A
Fusion Series25 years3 years2 years1 yearN/A
Force Series25 years5 years2 years1 yearN/A
DHP-R Series25 years5 years2 years1 yearN/A
CS Series25 years5 years2 years1 yearN/A
CS-i Series25 years5 years2 years1 yearN/A
DehumidificationSolace DomesticN/AN/A2 years1 yearN/A
Solace CommercialN/AN/A2 years1 yearN/A
Solace UniversalN/AN/A2 years1 yearN/A
Hot WaterEvo270N/A2 years2 years1 year5 years
Evo Smart SeriesN/A2 years2 years1 yearN/A
Evo Comfort SeriesN/A2 years2 years1 yearN/A
Evo Rapid SeriesN/A2 years2 years1 yearN/A
Evo Max SeriesN/A2 years2 years1 yearN/A
Space and Water HeatersEvo Flex SeriesN/AN/A2 years1 yearN/A
Evo Comfort SeriesN/AN/A2 years1 yearN/A
Evo Climate SeriesN/AN/A2 years1 yearN/A
Evo Command SeriesN/AN/A2 years1 yearN/A
Evo Control SeriesN/AN/A2 years1 yearN/A
Evo Flow SeriesN/AN/A2 years1 yearN/A

Where can I get my warranty information?

This is at the back of the manual that's included with delivery or available to download on the product page. Always keep your receipt and warranty details in a safe place OR register your warranty with us HERE so we have your information on file should you need to make a claim.

Where can I find information about discontinued models?

For assistance with one of EvoHeat's discontinued models, call us on 1300 859 933.

Where can I get help with fixing or maintaining my unit?

EvoHeat's products are designed to be low maintenance for the lifetime of the product, typically 15-20 years. Therefore don't expect much hassle with anything. If you do run into any issues, in the first instance give us a call on 1300 859 933. We will initially provide over the phone troubleshooting support and if this doesn't resolve the issue we will send out a technician to take a look at it.