Warranty terms

For further peace of mind, all EvoHeat products are backed with an industry leading warranty.

Heater type series titanium
heat
exchanger
compressors parts on-site
labour
tank
Swimming Pool Heaters CS Series 15 years 5 years 2 years 1 year
DHP Series 15 years 5 years 2 years 1 year
Force Series 15 years 5 years 2 years 1 year
Fusion Series 15 years 3 years 2 years 1 year
Hot Water Evo270 2 years 2 years 1 year 5 years
Polaris MT 70 Series 2 years 1 year
Polaris HT 80 Series 2 years 1 year
Space and Water Heaters HH Series 5 years 2 years 1 year
Hero Series
Evo270 2 years 2 years 1 year 5 years
Polaris LA 60 Series 5 years 2 years 1 year
Polaris MT 70 Series
Polaris HT 80 Series 2 years 1 year
Eco Climate Series
CHV Series 5 years 2 years 1 year
GS Series 2 years 1 year

Where can I get my warranty information?

This is at the back of the manual that's included with delivery or available to download on the product page. Always keep your receipt and warranty details in a safe place.

Where can I find information about discontinued models?

For assistance with one of EvoHeat's discontinued models, call us on 1300 859 933.

Where can I get help with fixing or maintaining my unit?

EvoHeat's products are designed to be low maintenance for the lifetime of the product, typically 15-20 years. Therefore don't expect much hassle with anything. If you do run into any issues, in the first instance give us a call on 1300 859 933. We will initially provide over the phone troubleshooting support and if this doesn't resolve the issue we will send out a technician to take a look at it.