Warranty service terms and conditions confirmation

Warranty service terms and conditions confirmation

  • Prior to organising a technician for a warranty service call, please confirm the following:
  • Where the unit is being serviced
  • Please read and confirm you are aware of the following terms and conditions:

    In any event where it is there is no fault found with the EvoHeat product, or it is deemed that the fault is caused in any way by:

    1. Improper use;

    2. Improper installation that does not comply with Evo Heat’s guidelines and recommendations (as outlined in the user manual), or;

    3. Lack of appropriate care and maintenance;

    4.All service costs relating (but not limited) to;

    a. Failures relating incorrect programming or settings within the unit;

    b. Failure to power spike or interruptions to power supply;

    c. Failures due to improper installation, or;

    d. Failures due to improper use with any other external equipment not covered under an EvoHeat warranty,

    5. Onsite technical service is available within the normal operating area of your Evo Industries authorized Service Centre. Service outside this area will incur a travelling fee

    Shall be at the sole expense of the owner.

  • I am aware that for this device there is a 1-year labour and 2-year general parts warranty, for more information please refer to your manual or click here